Edge-to-Edge Quilting

• Do your edge-to-edge files work with my machine and hoop?
• How do I get started with edge-to-edge?
• Is it ok to enlarge or reduce your edge-to-edge files?
• Stitching for column B starts too high. What's happening?
• The cover of my book says it includes a CD, but there is no CD. How do I get the files?
• The Rose "A" and "B" files look the same. Is this a mistake?
• What is the difference between your different quilting books and products?
• Will a magnetic hoop work with your edge-to-edge technique?
• Will edge-to-edge designs work with a 5x7 inch hoop?
• Will edge-to-edge designs work with my 5x12 inch hoop?
• Will your edge-to-edge technique work with my multi-needle embroidery machine?
• Your files are on my USB stick, but my machine does not show them. Why?
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Downloads and files

• How do I register a serial number and get my files?
• I entered a serial number, but the web store said it was invalid. What's happening?
• I just purchased a download... how do I get the files?
• Why can't I open your embroidery files on my computer?
• Why does my computer put an Adobe Acrobat icon beside the embroidery files?
• Why don't you provide files on CDs anymore?
• Why don't you sell individual edge-to-edge designs?
• You sent a DropBox link... how do I use it?
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eBook

• How do I load the eBook on my computer or tablet?
• How do I use an eBook?
• Is it possible to print the eBook?

BERNINA

• Why are files from Jumbo packs not available in EXP format?
• Why are Large size edge-to-edge files not available in ART format?

Baby Lock / Brother

• I can see PES files on my USB stick, but not on my machine. Why?
• Why are strange things happening with my Baby Lock Destiny?
• Why do edge-to-edge files start in the middle of the stitch field?
• Why does the needle jump up on some designs, even after I've set the start point?
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Elna

• Can I use your edge-to-edge files on my Elna 9600?

Janome questions

• Can I use edge-to-edge quilting files on my Janome Memory Craft 11000?
• I can see your JEF files on my USB stick, but they don't show up on my machine. Why?
• Why does my machine say "file defective" when I try to transfer it to my machine?

Privacy & Other Questions

• Can I call with a question?
• Privacy policy

Other Questions

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