Why don’t you use CDs anymore?
In 2019, we stopped producing CDs, and shifted to using serial numbers and downloads to deliver files to our customers. There are three reasons for this:
- Our disk duplicators were breaking down from age and use.
- All industries that involve computers at all are moving in the direction of downloads.
- Most importantly, many of our customers told us that their computers no longer have CD drives.
We kept producing CDs for as long as we could, but, in July of 2019, our last disk duplicator “gave up the ghost,” and we had to make a change.
We know that downloads are a bit different, but we’re working to make the new process as easy as possible, and we’ve provided some good, step-by-step instructions in our Help system. We even provide a printable PDF document with detailed instructions and pictures.
I believe that, once you get the hang of it, you’ll find that downloads will work very well for you.
If this did not address your question, please use this form to ask for help.