How do I register a serial number and get my files? Date: August 9, 2020 By: Mark Conner Categories: Downloads and files Read More
How do I transfer files to a USB memory stick? Date: May 14, 2021 By: Mark Conner Categories: Downloads and files Read More
I entered a serial number, but the web store said it was invalid. What’s happening? Date: September 13, 2020 By: Mark Conner Categories: Downloads and files Read More
I just purchased a download… how do I get the files? Date: August 23, 2020 By: Mark Conner Categories: Downloads and files Read More
What if I receive a product that has a blank CD in it? Date: May 14, 2021 By: Mark Conner Categories: Downloads and files Read More
Why can’t I open your embroidery files on my computer? Date: August 9, 2020 By: Mark Conner Categories: Downloads and files Read More
Why does my computer put an Adobe Acrobat icon beside the embroidery files? Date: August 9, 2020 By: Mark Conner Categories: Downloads and files Read More
Why does my computer say I need to purchase WinZip? Date: August 30, 2021 By: Mark Conner Categories: Downloads and files Read More
Why don’t you provide files on CDs anymore? Date: February 23, 2021 By: Mark Conner Categories: Downloads and files Read More
Why don’t you sell individual edge-to-edge designs? Date: August 9, 2020 By: Mark Conner Categories: Downloads and files Read More
